To qualify for a return, your product must be in the same condition as when you received it, unworn or unused, labeled, and in its original packaging. You also need a receipt or proof of purchase.
To start returning, you can contact us at email@example.com. If your return is accepted, we will send you a return shipping label and instructions on how and where to send the package. Items sent back to us without first requesting a return are not accepted.
You can contact us at any time via firstname.lastname@example.org to resolve any return issues
Damage and problems
Please check your order when you receive it. If the product is defective, damaged or received the wrong product, please contact us immediately so that we can evaluate the problem and correct it.
The fastest way to ensure that you get what you want is to return the item you own. Once the return is accepted, please purchase the new item separately.
We will notify you after receiving and checking your return, and let you know if the refund is approved. If approved, you will automatically get a refund via the original payment method. Keep in mind that your bank or credit card company may also take some time to process and mail the refund.