FAQ

Yes, we have warehouses in the US for fast shipping. We have discounts and promotions throughout the year, so stay tuned for exclusive offers.

Orders shipped from our US warehouse typically take 2-5 days for delivery.

Two heavy-duty slide rails are packed in one package. They are packed in unsealed plastic bags. Small quantities are packed in foam when shipped. If only one piece is needed, it is packed in a carton.

The locking mechanism engages when the drawer is fully extended or fully closed. This feature helps prevent movement during transportation and enhances safety.

We sell in pairs, two for one

Thank you for your feedback, and we sincerely apologize for any inconvenience caused.
Heavy-duty industrial slides are installed in many different ways—some are welded, while others use self-tapping screws or bolts of various lengths. Because mounting requirements vary so much by project, screws are not included, allowing customers to choose the exact hardware needed for their setup.

Each of our products has been completed through more than a dozen processes. It is acid-proof and rust-proof, triple-sealed glaze, high-temperature electroplating, and seamless welding to prevent oxidation during the application process. Paint falls off, rust , etc., so you can buy with confidence

The length of the three-section guide rail is the same as the length of the full-pull guide rail itself.

Example: 18 inches / 45 cm slide rail.

The closed length of the rail is 45 cm, and the length of the rail is 45 cm when it is pulled out. The total length when it is opened is 90 cm.

Our heavy-duty slides have been tested by the SGS testing organization, and the number of opening and closing times exceeds 60,000.

The 18-inch test load is 227kg, and the load-bearing capacity is reduced by 3kg for every two inches long, and the load-bearing capacity is increased by 3kg for every two inches short

You can contact us through our contact page! We will be happy to assist you.