General question

1. who are we?
aolisheng hardware co., ltd. we are based in guangdong, china, In the past 12 years,the company 200 employees sell to North america(30.00%),northern europe(25.00%),western europe(25.00%),Eastern europe(10.00%),mid east(5.00%),south america(5.00%).

2. what services can we provide?
accepted delivery terms: FOB,CFR,CIF,EXW,FAS；
Accepted Payment Currency:USD,EUR,GBP,AUD,INR,JPY,CAD,CNY,AED,RUB
Accepted Payment Type: Paypal/credit card
Language Spoken:English,Chinese

3. Are you a manufacturer or a trading company?
We are a manufacturer . We have our own factory to produce different slide rails and hinge products.

4. what can you buy from us?
drawer slides，undermount drawer slide，soft close drawer slides，undermount drawer slides，heavy duty drawer slides，bottom mount drawer slides，full extension drawer slides，cabinet drawer slides，side mount drawer slides，ball bearing drawer slides，self closing drawer slides，telescopic drawer runners，industry slide rail,heavy slide rail,mechanIcalslide rail.

5. how can we guarantee quality?
always a pre-production sample before mass production;
always final Inspection before shipment;

6. Is the drawer slide a pair or a pair?
The price of the drawer slide rail is 1 pair (2 pieces)，Home improvement slides include mounting screws, heavy slides do not include screws, the sales price does not include tax

7.How do I know if my order has been received?
When we receive your order by mail or fax, we will sign PI back to you by mail or fax. We will also confirm to you by email that we have placed the order.

8. Can I check the samples?
Yes, mass productionwe can provide you with samples for free, but you need to pay the freight, we can return it to you after confirming the order.

9.How long is your delivery time?
7-15 days for samples; 15-30 days mass production

10.Do you have any other hardware products?
Yes, we provide a full set of customized hardware for home decoration, bathroom, cloakroom, cabinets door hinges, etc.

product problem

11.What is Ball bearing drawer slide?
Answer: Drag and drop slides, linear slides, telescopic ball slides...whatever you call them, they basically move the object up and down, back and forth, place the object in the correct position and provide access to the product Permissions. The ball bearing is controlled by a ball cage. This fixes the ball bearing in place and allows the members of the slider to move relative to each other. Through precise design and manufacturing, components and cages move in a ratio of 2:1.

12.How wide is your drawer
Answer: Even if the rated load of the slide rail may be greater than the load required by the project, it is always best to choose a slide rail that can meet the length requirements. Generally, we recommend that the length of the slider is equal to or slightly larger than the enlarged width.

13.What is a lock?
Answer: Locking and locking the slide rail can reliably lock the slide rail in place, and more purposeful actions are needed to open and close. Answer: Locking and locking the slide rail can reliably lock the slide rail in place, and more purposeful actions are needed to open and close.This means that just pulling or pushing the rod will not move, so it is very safe in many applications. These slides are most commonly used in vehicles and open and close when not in use, which increases the risk if they do.

14.Do you have any other hardware products?
Yes, we provide a full set of customized hardware for home decoration, bathroom, cloakroom, cabinets door hinges, etc.

15.What is Soft close?
Answer: What is the difference between easy-closing slides and self-closing slides? Some of our easy-closing and self-closing slides have some things in common, such as full extension, front disconnection, retention function and high rated load, but all easy-closing and self-closing slides are very different.The automatic closing slide rail uses a spring mechanism to close the drawer, once the spring is engaged, it will be quickly pulled out.At the same time, the easy-to-close (also called "soft-close") sliding device has a shock absorber mechanism in addition to a spring, which can gently and quietly pull the drawer.

16.What is a full extension?
Answer: Allow the drawer to open the entire length of the slide to provide more access space and make it easier to use.The full extended slide is perfect for the kitchen and any other areas where you might want to use tools unhindered.

17.What is leverage disconnection?
Answer: Loosen the internal lever, and then pull out the drawer to take it out of the cabinet to disconnect it

18.What is the Side space?
Answer: The side space is the amount of space required to accommodate the thickness of the slide rails in the cabinet.This distance can be measured by subtracting the outer dimensions of the drawer from the inner dimensions of the cabinet, and then dividing it by half.